Posted March 28, 2013 by Howard
We are constantly trying to improve our service to our customers as well as our bottom line as a business. Last year we began offering First Class mail as a domestic shipping option and it has been working out wonderfully. We are able to ship small packages at a rate of about $2.99 each. We switched to Mail Innovations recently which is a similar service cost wise, but it took a few extra days to arrive at the customer. The upside was that our processing time dropped incredibly and we could push many more packages through the system more quickly. The slowness of the delivery, though, has been causing our customers to complain and so we are now back on First Class Mail for most small domestic packages. We are also shipping First Class to Canada! This is a great service allowing track-able shipping at a really great rate. Soon, we will be able to use this service to over a dozen other countries.
We are just trying to offer the very best service possible to our customers. As many of you know- we have the best service in the industry!